Waiter Training Course
Course Content
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Waiter Training Course
This Waiter Training Course will provide you with all the tools and knowledge to build a successful career in the Hospitality Industry. Upon successful completion of all the lessons and tests, you will be able to receive a Waiter Certificate from the Waiter's Academy by taking the final exam! Good luck!
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The Service Employee! What is it to work in FOH PreviewLecture1.1
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F&B Test – Lesson One! 10 questions10 minutesQuiz1.1
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Rules of Service PreviewLecture1.2
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Test 2: Basic Rules of Service 10 questions10 minutesQuiz1.2
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Serving and Carrying PreviewLecture1.3
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TEST 3: Serving and Carrying 15 questions10 minutesQuiz1.3
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Setting the Table Up PreviewLecture1.4
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Table set up! Test 4 15 questions12 minutesQuiz1.4
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F&B Terminology PreviewLecture1.5
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Types of Service PreviewLecture1.6
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F&B Test 6: Types of Service in the Restaurant 10 questions10 minutesQuiz1.5
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Steps of Service for Fine Dining PreviewLecture1.7
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F&B Test 7: Steps of Service in Fine Dining 11 questions11 minutesQuiz1.6
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Greeting the Guests and Taking the Order PreviewLecture1.8
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F&B Test 8: Greeting the guests and taking the order 7 questions6 minutesQuiz1.7
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Wine and Wine Service PreviewLecture1.9
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F&B TEST 9: Wine and Wine knowledge 10 questions10 minutesQuiz1.8
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Tea and Coffee Knowledge PreviewLecture1.10
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Selling Up-Selling Cross-Selling PreviewLecture1.11
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F&B Test 10: Selling and Up-Selling 9 questions10 minutesQuiz1.9
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How to Handle Guest Complaint PreviewLecture1.12
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F&B Test 11: How to handle guest’s complaints 18 questions15 minutesQuiz1.10
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How to deal with Rude and Agressive Guests PreviewLecture1.13
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Hygiene and Food Safety PreviewLecture1.14
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Types of Service
“Move from zero state to hero state, and your chances of success increase by 100%.”
Learning the types of service in the restaurants will help you determine what kind of restaurant would you like to work and prepare you for the job there! The different types of service require a different set of skills from the waiters and you should know what is expected of you once you hit the floor!
In French service, the waiters will be expected to do a lot of cooking, meat carving, fish filleting, and even sauce preparation.
In American service, you will be required to carry plates and trays.
In Russian service, you have to be able to serve food from a food platter directly to the guests’ plate.
Those are the main types of service in the restaurant and you will learn everything you need to know about them in this lesson!
Working in the food and beverage industry could be a very exciting and challenging endeavor. Being prepared will make a whole lot of difference!
Don’t forget to check our free Wine Training Course.
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