I just wanted to let the team at Waiter’s Academy know that the content you guys put out has had a profound impact on my career. Thank you so much.
I started at my restaurant as a busser, and worked my way up to food runner and finally to server this year. I never considered myself a career server, and still don’t— there are many people I work with who do and who have mastered the art, and I know I have a long way to go. But without the Waiter’s Academy channel on YouTube, I wouldn’t have any of the skill or confidence that I have in my current (and, probably future) profession.
From simple tips such as efficiently following steps of service, to more abstract things like understanding just how to treat my guests with the courtesy and respect due to a paying patron, I am eternally grateful to your lessons and down-to-earth explanations.
If anyone’s reading this, please keep doing what you’re doing! "
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