Staff Training


One‑on‑One Fine Dining Training with Ned

Separate yourself from the rest! Build skills and confidence with Ned as a mentor by your side.

Book Your 10‑Minute Free Consultation & Availability Check

Is this training for you?

  • Too many rules, service skills, and techniques at once — no clear explanation.
  • No mentor, no advice, no one to guide you.
  • Nervous every time you approach a table.
  • Making too many mistakes, and guests complain.
  • Managers are on your neck, and the pressure grows.
  • Stress builds, confidence drops, and you feel stuck.

What this training will do for you

  • Build calm, repeatable confidence at every step: greeting, ordering, serving, clearing.
  • Master fine‑dining standards.
  • Learn upselling that feels like service, not sales — and see your tips rise.
  • Get hands‑on, live corrections on your posture, plate carry, tray use, and sequence.
  • Speak to managers and guests like a pro: pre‑shift briefs, guest recovery, complaint handling.
  • Obtain The Waiter’s Academy Certificate + F&B Diploma.

How One‑on‑One Coaching Works

  1. Free Consultation (10 min). We check availability, goals, and current level.
  2. Personal Training Plan. 2–6 focused sessions designed for you.
  3. Live Sessions on Camera (Zoom/Meet). Real‑time demonstrations & corrections.
  4. Practice Assignments. Short drills you can do at home or at work.
  5. Evaluation & Certificate. Final check, career advice, and your credentials.

Tools: Zoom/Meet, phone tripod (optional), napkins, tray, basic tableware for drills.

What You’ll Learn (sample outcomes)

  • Service Fundamentals: approach, right/left service, clockwise sequencing, marking cutlery.
  • Carrying & Clearing: 2–4 plate carry, tray balance, silent clearing, crumb service.
  • Wine Service: presenting, opening still/sparkling, decanting, serving temperatures.
  • Guest Experience: reading the table, pacing courses, handling special requests.
  • Upselling & Revenue: suggestive selling, pairing scripts, check average growth.
  • Professionalism: appearance, body language, pre‑shift prep, communication with kitchen.

Who can benefit from one‑on‑one training

  • Beginners moving into fine dining who want a clear roadmap.
  • Working waiters/waitresses ready for higher tips and promotion.
  • Career changers entering hospitality and needing fast, practical skills.
  • International candidates targeting cruise ships, resorts, and Michelin‑level venues.

What our students achieve with the training and the certificates

“Just got hired for a 5 star hotel in Dubai” — Ayo, Uganda

“I am starting as a Sommelier at Royal Caribbean Cruises next month” — Anand, India

“I got the dream job in Dubai: Niki Beach!” — Harindu, Sri Lanka

Careers built by our students: cruise ships (MSC, Royal Caribbean), luxury resorts, Michelin‑starred dining rooms, boutique hotels, and high‑end catering.

Why train one‑on‑one with Ned?

  • 30+ years in hospitality; trained thousands of students worldwide.
  • Simple, visual drills you’ll remember at work.
  • Real‑world scripts and checklists used in fine dining daily.
  • Accountability: homework feedback between sessions (optional).

FAQs

Do I need a restaurant setup at home?
No. A few plates, cutlery, glasses, a cloth/napkin, and (optional) a tray are enough.

What if I’m a total beginner?
Perfect. We start with posture, approach, and the “first 5 minutes” guest flow.

Can we focus only on wine?
Yes. Book a wine‑focused plan (presenting, opening, decanting, faults, pairing).

Will I get a certificate?
Yes — after completing your plan and evaluation.

What if English isn’t my first language?
We use clear, simple language and provide service scripts you can memorize.

Ready to upgrade your career?

Book your 10‑minute free consultation & availability check now. During this call, Ned will outline your training plan and help you secure your first session.

Book Free Consultation

Other learning options

Prefer self‑paced study? Explore our online courses for individual students or join The Waiter’s Academy membership for all courses + official certificates.