Professional Waiter Training Course
Free
Course Content
Total learning: 14 lessons / 10 quizzes
Time: 6 weeks
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Waiter Training Course
This Waiter Training Course will provide you with all the skills and knowledge to build a successful career in the Hospitality Industry. Upon successful completion of all the lessons and tests, you will be able to receive a Waiter Certificate from the Waiter's Academy by taking the final exam! Good luck!
- The Service Employee! What is it to work in FOH
- F&B Test – Lesson One! 10 questions10 minutes
- Rules of Service
- Test 2: Basic Rules of Service 10 questions10 minutes
- Serving and Carrying
- TEST 3: Serving and Carrying 15 questions10 minutes
- Setting the Table Up
- Table set up! Test 4 15 questions12 minutes
- F&B Terminology
- Types of Service
- F&B Test 6: Types of Service in the Restaurant 10 questions10 minutes
- Steps of Service for Fine Dining
- F&B Test 7: Steps of Service in Fine Dining 11 questions11 minutes
- Greeting the Guests and Taking the Order
- F&B Test 8: Greeting the guests and taking the order 7 questions6 minutes
- Wine and Wine Service
- F&B TEST 9: Wine and Wine knowledge 10 questions10 minutes
- Tea and Coffee Knowledge
- Selling and Upselling as Waiters Preview
- F&B Test 10: Selling and Up-Selling 9 questions10 minutes
- How to Handle Guest Complaint Preview
- F&B Test 11: How to handle guest’s complaints 18 questions15 minutes
- How to deal with Rude and Agressive Guests
- Hygiene. Allergies and Food Safety
How to Handle Guest Complaint
“It is easier to stay out of trouble than get out of trouble.”
Intro Video
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