Restaurant Staff Training: How to read your guests correctly
Introduction “Welcome back to The Waiter’s Academy! Today, we’re diving into one of the most valuable skills every waiter needs:…
restaurant service
The Steps of Handling Complaints in Fine Dining Restaurants
“Handling complaints properly is a skill that will make your job and your life easier” Introduction In the realm of…
Correct Service Protocols in Fine Dining – Phone Reservations \ Greeting and Seating the Guests
Phone reservations, greeting, and seating the guests are part of the service protocol! The rules are simple but strict! In…
Employees turnover is killing my restaurant
Employees turnover – cause and cure This employees turnover message from a small family restaurant in Italy resonates painfully throughout…
How to deal with rude guests in the restaurant!
Before I show you how to deal with rude guests, let me tell you a real story: -Here is your…
Upselling Techniques – how to become a Top-Seller!
Why the waiters should perfect their selling and upselling techniques? Will you agree with me that the waiters are the…
The Hospitality Industry before and after the Coronavirus!
The Hospitality Industry has seen better days than these. We are at the bottom right now! Everyone is hoping for…
Food and Beverage Life! Is it worth working in F&B Industry?
Hi guys, I have worked in the Food and Beverage Industry for almost 30 years now! First of all, I…
Food and Wine Pairing
There is no better way to show your knowledge about food and wine than pairing the perfect bottle of wine…
How to open a bottle of wine
If you want to learn how to open a bottle of wine but not as a waiter or without a…
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