Dear waiters and waitresses, as we are determined to give you all the tools, all the knowledge, including all the tricks to be successful in the Food and Beverage Industry, we have arrived at the final point: The Leading Quality Assurance or LQA Standards! This is the highest standard of service in the F&B Industry…
THE BASIC RULES OF SERVICE ARE SIMPLE AND EASY TO FOLLOW 1. Serving Basics There are some core skills that are the basis of a successful guest service like in any other profession. Service to the left or to the right of the guest? Service to the right of the guest a plate will be…
Strange creatures are we the people! We move through the stages of life busy to reach the next one until one day we realize the life is over and we are left alone facing…God! We are born as helpless babies and the only thing we know and our whole world are our mom and dad!…
HOW TO SERVE LARGE GROUPS AS A WAITER! Hi guys, here we are talking about serving a group of 10, 20 or 40 people in the restaurant not in banquet! Let say on your station today you have a group of 42 people who are seated on 7 tables of 6! Your manager gives you…
To master the skills of selling and up-selling as a waiter is not an easy task. For the upselling techniques in the restaurants’ PDF file, click here! To be able to sell something to anyone you need to earn his trust first! As waiters, we don’t have much time to earn the guests’ trust so…
How to train new waiters Most of the companies in our business don’t have the budget and time to train new waiters! (We provide free online waiter training with testing and certificates) At the same time, it is getting harder and harder to find quality workers with proper training and tons of experience! Mostly, the…
Here are all the points you have to follow to perform the sequence of service for waiters perfectly ( see the video Steps of Service Fine Dining): 1. Acknowledge the guests upon arrival with eye contact and a smile 2. Greet the guests with a smile and a friendly positive attitude within…