Here are the Steps of Service for Fine Dining Restaurants with audio and video examples:
The following Steps of Service will help you find a job in the top restaurants in the world, become a better waiter and earn more money:
- Greet the guests within two mintutes (Video)
2. Present the menus and the daily (chef’s) specials (Video)
3. Offer aperitif and water (Video)
4. Present the wine list (Video)
5. Serve the aperitif within 6 minutes. Ask for questions (Video)
6. Take the food order. Repeat it to the guests and send it to the kitchen (Video) (Video)
7. Take the wine order. Suggest another aperitif if a guest has finished the first one (Video)
8. Prepare the table according to the guests’ orders: silverware, glasses, etc. (Video)
9. Present and serve the wine (Video)
10. Serve the food (Video)
11. Refill glasses if necessary, suggest more drinks (Video)
12. Two minutes – two bites check (Video)
13. Clear the plates and the used silverware when everyone is done with their meals (Video)
14. Repeat steps 10 to 13 with the next courses
15. Remove the main course plates, silverware, butter plates, breadbasket, and condiments (Video)
16. Prepare the table for dessert, offer coffee and tea (Video)
17. Serve the hot beverages
18. Serve dessert (Video)
19. Clear the plates and the used cups. Offer digestive (Video)
20. Present the check (Video)
21. Take the payment
22. Thank your guests, wish them well and welcome them back to the restaurant (Video)
For a complete, detailed tutorial on the steps of service, check the Sequence of Service post!
If you are planning to work in some of the top hotels in the world, a member of the Leading Hotels in the World and Leading Quality Assurance (LQA) read the in-depth tutorial in our blog!
Sign up for the Free Waiter Training Course, or The Free Wine Course at The Waiter’s Academy if you need a complete education in F&B service!
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Watch the full videos:
Full Sequence of Service in Fine Dining:
Steps of Service in Casual Dining:
The LQA Standard:
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